This latest client success story we’d like to share with you is one that’s 35 years in the making.
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Today’s client success story comes from Michael Lapciuk, a friend of mine who I’ve known for a long time. This story starts all the way back in 1994. I asked him a few questions so that you all could hear the story in his own words.
How did we meet?
“I’ve known you for years—since high school, and when you went into the real estate business, I wanted to buy my first house and contacted you. I didn’t know about the process or what it entailed, and I actually bought my first house right down the street from your parent’s home, so you knew the area, knew the market, and your dad was in the business at the time. You guys helped me through the process and helped me get the money to put down. It was easy, and I knew that when I was going to purchase my new home coming up this time, I was going to go back to you. It was easy the first time, so I knew where to go.”
This year, you were looking at selling a condo. What happened then?
“It was a very dynamic 2017 for us. We were sitting at the house and I remember contacting you. We were thinking about property in Arizona and you flipped the script on me and said, ‘Hey, what about selling your current condo that you live in?’ I said, ‘Well, it’s not for sale,’ and you said, ‘Well, we have some people who are interested in your property.’ We then sold the condo we were in, and you helped us find a new one—a For Sale By Owner—and helped us close that deal. But we also had the rental property you knew about that we owned in Kentwood. That rental property, because of the market and the advice you gave us, we put up on the market. At the same time, we closed on the condo that we sold for cash, we purchased a new condo to move into, and then the seamless sale of the one we owned in Kentwood as a rental property, it all happened in about two months. A lot of things that happened for us financially this year benefited us, so we really appreciate it and my wife and I are indebted to you wholeheartedly.”
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What is the best thing that came out of it for you?
We always had the answers we needed.
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“We reduced our monthly payment by half. To take a home that we made a lot of equity in and roll that over into a new payment on an upgraded condo. We just used the funding to reduce the payment and saved a ton of money, through the advice of you. Then also with the home we had in Kentwood, you gave us some advice as to what we needed to upgrade and what we needed to do to get it ready for the market. A client came up, you helped the process, and took care of it. Like I said, we owe you a lot of credit.”
How did it go working with our staff?
“Easy! When you weren’t available, there was someone that had answers for us. When someone here wasn’t available, I was able to contact you, and you returned my text, emails, and phone calls. I know you’re busy, but we always had the answers we needed.”
I want to thank Michael for taking the time to sit down with me. We can provide the same great service to you that we did for him, so if you have any real estate questions or you’re thinking of buying or selling a home in our market, don’t hesitate to reach out to us. We’d love to speak with you.
