Another Client Success Story From an Old Friend of Mine

This latest client success story we’d like to share with you is one that’s 35 years in the making.

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Today’s client success story comes from Michael Lapciuk, a friend of mine who I’ve known for a long time. This story starts all the way back in 1994. I asked him a few questions so that you all could hear the story in his own words. 

How did we meet?

“I’ve known you for years—since high school, and when you went into the real estate business, I wanted to buy my first house and contacted you. I didn’t know about the process or what it entailed, and I actually bought my first house right down the street from your parent’s home, so you knew the area, knew the market, and your dad was in the business at the time. You guys helped me through the process and helped me get the money to put down. It was easy, and I knew that when I was going to purchase my new home coming up this time, I was going to go back to you. It was easy the first time, so I knew where to go.”

This year, you were looking at selling a condo. What happened then?

“It was a very dynamic 2017 for us. We were sitting at the house and I remember contacting you. We were thinking about property in Arizona and you flipped the script on me and said, ‘Hey, what about selling your current condo that you live in?’ I said, ‘Well, it’s not for sale,’ and you said, ‘Well, we have some people who are interested in your property.’ We then sold the condo we were in, and you helped us find a new one—a For Sale By Owner—and helped us close that deal. But we also had the rental property you knew about that we owned in Kentwood. That rental property, because of the market and the advice you gave us, we put up on the market. At the same time, we closed on the condo that we sold for cash, we purchased a new condo to move into, and then the seamless sale of the one we owned in Kentwood as a rental property, it all happened in about two months. A lot of things that happened for us financially this year benefited us, so we really appreciate it and my wife and I are indebted to you wholeheartedly.”

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We always had the answers we needed.

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What is the best thing that came out of it for you?

“We reduced our monthly payment by half. To take a home that we made a lot of equity in and roll that over into a new payment on an upgraded condo. We just used the funding to reduce the payment and saved a ton of money, through the advice of you. Then also with the home we had in Kentwood, you gave us some advice as to what we needed to upgrade and what we needed to do to get it ready for the market. A client came up, you helped the process, and took care of it. Like I said, we owe you a lot of credit.”

How did it go working with our staff? 

“Easy! When you weren’t available, there was someone that had answers for us. When someone here wasn’t available, I was able to contact you, and you returned my text, emails, and phone calls. I know you’re busy, but we always had the answers we needed.”

I want to thank Michael for taking the time to sit down with me. We can provide the same great service to you that we did for him, so if you have any real estate questions or you’re thinking of buying or selling a home in our market, don’t hesitate to reach out to us. We’d love to speak with you.

What a Past Client of Ours Has to Say About Working With Us

Today we brought on a past client for a buyer perspective on working with our team. Here’s what she had to say.

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Over the course of the month, several buyers come to me looking for information on the process of buying a house.

Today, I’ve brought on a past client, Quinn, to talk about her experience. Quinn heard about me from a good friend and former roommate, so she knew she would be able to trust my team and I.

“There were multiple times where within 20 minutes of a listing being up, you were able to get me directly into the house, right away. That was incredibly helpful with the market being what is,” said Quinn.

When we were working with her, we told Quinn not to settle. We truly wanted her to get exactly what she wanted, and that’s exactly what happened.

“You were able to help me figure out the best way to put out an offer that was going to be accepted over others,” she said. And even though she was at first unsure of how the process should go, she ultimately found that my team was able to make things easy.

From the home search, to the inspection, to closing, we worked hard to make things go smoothly for Quinn, as we do with all our clients. In Quinn’s own words, “It was a very seamless process.”

“A lot of that has to do with you and your team, and the care you take for your clients,” she added.

Overall, we did our best to help Quinn have a successful home search despite the sometimes difficult terrain of a seller’s market.

To those who are unsure about entering the market, our past client Quinn says, “Do it.”

That being said, Quinn had some final advice for those who are thinking of entering the market but aren’t sure. She says, “Do it. It’s intimidating, but with the right people, it’s doable. It helps to have a team of people who you trust surrounding you to help you along the way. I had that, every step of the way.”

If you have any other questions or would like more information, feel free to give me a call or send me an email. I look forward to hearing from you soon.

Another Great Success Story: Hear What Bob Has to Say

I love helping people meet their real estate goals. Today, Bob sits down to share his experience of working with me to buy a new home and sell his current one.

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Today, I have a great success story from one of my clients, Bob. Here’s what he had to say:

“My wife and I chose to work with Larry Martin from Keller Williams, and it was an easy choice. I prefer to do business with somebody I can trust, and Larry was someone I could trust.

“I believe that when you trust somebody, you trust three things: their confidence, their character, and their compassion.

“Larry obviously knows his stuff. His expertise was there, and his success speaks for itself. As for character, I knew he would work very hard, tell me the truth, play by the rules, and be ethical—I wouldn’t have to worry about any of that.

Larry really cares about his customers.

“And Larry really cares about his customers. You’re more than just a number; you’re a person. We talked about the sell side of things and I appreciated that. We actually started with Larry several years ago. We said, ‘At this point, we would like to sell. What should we fix, what should we repair, and what should we let go. We don’t want to sell a perfect house, but we want to sell a sellable house.’

“He talked us out of some projects, which I loved, but it was excellent. Throughout the process, communication was clear. His partner, Dana, was very helpful, and Brent, who did the inspection, was very, very thorough and personable.  

“I think we got the best. I bought through Larry and we’ll sell through Larry, and I recommend that you do, too.”

Thanks to Bob for sitting down and sharing his experience with us. If you or anyone you know is thinking of buying or selling a home, just give me a call or send me an email. I would be happy to help you!